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Location Name: Findlay, OH 
Job/Requisition ID: [[id]] 
Location Address: 539 S Main St, Findlay, OH, United States (US), 45840
Education Level: Bachelor's Desired 
Relevant Experience Level: Entry Level (1-3 Years) 
Employee Group: Regular - Full Time
Employee Subgroup: Salaried Non-Exempt


Job Overview
To effectively schedule and monitor deliveries to ensure products are delivered safely, efficiently, and at the greatest value to the customer and Marathon.  Duties include fuel inventory monitoring, demand forecasting, route optimization, maximizing utilization of company assets, creation of corporate value, loading and delivery issue resolution, order processing, collaboration with stakeholders, delivery documentation management, metric tracking, contract compliance delivery status updates, and exceptional customer service.


Job Responsibilities

1. Processes incoming order requests from customers for fuel deliveries.  Provides customers with delivery status updates and delivery time estimates.  Monitors scheduling database to ensure information is available to allow for accurate forecasting of deliveries.  Oversees delivery schedules to ensure deliveries are executed timely and that sites maintain optimal inventory levels.  Provide support to internal and external customers.  Respond to customer requests for delivery information and investigate customer delivery complaints


2. Maximize the profitability of company fleet assets by maximizing loaded miles, payload and equipment utilization. Optimize routes and create delivery schedules that produce the safest, most efficient and cost-effective logistical solutions.  Manage the delivery process to ensure that deliveries are made in accordance with Fuel Transportation Agreements and the customer’s delivery requirements. Ensure adequate trucking resources are available to meet customer demand and that carrier sourcing obligations are adhered to. 


3. Processes incoming calls regarding delivery incidents and communicates vital information to key stakeholders for incident response. Participates in investigation of product quality inquires and delivery shortages.  Assists with reconciliation and research of deliveries and fuel inventories.  Responds to customer requests for delivery information and investigates customer delivery complaints. Provides instruction to carriers to resolve delivery issues and participates in the root cause review of the delivery issue investigation.


4. Monitors contract volumes and supply allocation to ensure adequate product is available to load.  Responds to unplanned supply disruption and terminal issues by providing carriers with loading instructions.  Works with carriers, schedulers, and loading terminals to investigate and resolve loading issues.  Provides notice to carriers of planned terminal and site downtimes. Perform analyses to ensure products are being sourced properly and that contracts obligations are being fulfilled.


Knowledge, Skills, and Abilities

1. Strong knowledge of and skill in using computer software, including MS Word, Excel, and Outlook.

2. Strong mathematical skills to calculate and interpret data.

3. Skill in operating various office equipment such as personal computer, multi-line phone, calculator, copy machine, etc.

4. Strong written communication skill to compose emails and basic reports.

5. Strong oral communication skill to communicate with customers, co-workers, and business contacts in a courteous and professional manner either over the phone or in person.  Ability to communicate clearly via telephone, e-mail, or text messaging systems.

6. Strong interpersonal communication skill to work effectively with others in order to coordinate activities and arrive at mutual decisions.

7. Ability to work in a fast-paced environment.

8. Ability to make responsible decisions in a timely manner.

9. Able to work day shift or night shift.

10. Ability to read and understand documents, such as procedure manuals, reports, and correspondence.  Ability to comprehend safety concerns and respond appropriately to protect personnel and company assets from physical and financial loss.

11. Ability to apply common sense understanding to carry out detailed oral and written instructions.

12. Ability to pay close attention to detail and coordinate various activities simultaneously.  Ability to work in high volume situation without become frustrated or disorganized.  Must be able to think clearly when handling multiple tasks.

13. Ability to provide a high level of customer service by answering questions, providing accurate information, and responding to requests on a timely basis.

14. Ability to provide support to other employees by providing them with accurate information and responding to requests on a timely basis.

15. Ability to plan and schedule activities over the course of a month including identification of resources, implementation, monitoring, and follow-up activities.   

16. Ability to identify, define, and solve problems.

17. Ability to work effectively with limited supervisory guidance.  General internal policies, operating guidelines, or standard procedures are utilized.


Education and Experience

High School Diploma/GED Required

Bachelor's Degree in Logistics, Business, or Analytics prefered



About Marathon Petroleum Corporation


Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. Speedway LLC, an MPC subsidiary, owns and operates retail convenience stores across the United States. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure. 

Travel Expected: None


Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.

Equal Opportunity Employer: Veteran / Disability

Marathon Petroleum Company LP participates in the E-Verify program in some states in which it operates (including AL, AZ, GA, MS, NC, SC, TN, and UT). For more information before proceeding, please see details in English or Spanish. Right to Work Statement English or Spanish.

To view benefit information for Marathon Petroleum Corporation please visit

Nearest Major Market: Lima
Nearest Secondary Market: Findlay

Job Segment: Transportation, Dispatcher, Scheduler, Night, Operations, Administrative, Customer Service